Privacy Policy


Your privacy is important to us. We only collect and use personal information to communicate with you, respond to your requests, operate our website, and provide immigration-related services. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website (“our Website”) or use our immigration services (“our Services”).

1. Scope of this Policy

This Privacy Policy applies to anyone visiting our Website or using Aspiring Immigration’s Services. It covers:

  • How we collect personal information;

  • The types of personal information we collect;

  • How we use cookies;

  • The purposes for which we use personal information;

  • How we protect your information;

  • Circumstances where we share personal information;

  • How long we keep your information; and

  • Your rights regarding your personal information.

2. How We Collect Personal Information

We generally collect personal information directly from you when you:

  • Subscribe to our newsletter;

  • Complete a form on our Website; or

  • Contact us directly.

Where legally allowed or with your permission, we may also collect personal information from third parties (e.g., government agencies). If you provide information about another individual, please obtain their consent first and make them aware of this Privacy Policy if relevant.

3. What Personal Information We Collect

Depending on the circumstances, we may collect different types of personal information, including:

  • Identifying information: Name, nationality, gender, marital status, health- and character-related details, travel document details (e.g., passport or ID), email address, phone number, mailing address, and place/date of birth.

  • Details about others: Names of your children, parents, partners, or employer details (if relevant to your application).

  • Communication data: Information needed to contact you, such as email address or phone number.

  • Additional data: Other information necessary to process your visa application and provide our Services.

When you use our Website, we automatically collect general information about your computer, including IP address, browser type, operating system, and server details. (See the “Use of Cookies” section below for more information.)

4. Use of Cookies

A “cookie” is a small file placed on your computer by a website. Our Website uses:

  • Session cookies, which expire once you close your browser. We use session cookies to track usage statistics.

  • Persistent cookies, which we do not use.

Where cookies collect personal information, we handle that information in line with this Privacy Policy. You can disable or block cookies using your browser settings, but some parts of our Website may not work properly if you do so.

5. How We Use Your Personal Information

We use your personal information for:

  • Providing our immigration services;

  • Internal administration;

  • Sending you updates about our Services or other content you have agreed to receive;

  • Personalizing your experience;

  • Processing transactions, payments, or fees;

  • Sending periodic emails and newsletters;

  • Other purposes consistent with this Privacy Policy, such as responding to your questions and requests.

6. How We Protect Your Information

We take reasonable steps to safeguard your personal information against:

  • Unauthorised access;

  • Improper use or disclosure;

  • Unauthorised alteration; and

  • Illegal destruction or accidental loss.

We regularly review and update our security policies, protocols, and technical measures to address emerging threats and maintain a high standard of protection.

7. Sharing Personal Information

We may share your personal information with:

  • Professional advisers assisting us;

  • Government agencies (with your consent, where required);

  • Legal tribunals or courts;

  • Other third parties, as permitted by relevant privacy laws or as authorised by you (for example, sharing information with your employer to support a visa application).

8. Retention of Information

We retain personal information only as long as it is needed for the original purpose it was collected. If we provide you with Services, we may delete your personal information seven years after your file is closed, in accordance with the Code of Conduct of the Immigration Advisers Authority.

9. Your Privacy Rights

Under the Privacy Act 2020 and other applicable data protection laws, you have the right to:

  • Request access to personal information we hold about you;

  • Request corrections if you believe any details are incorrect.

You are not required to provide personal information, but if you choose not to, we may be unable to deliver some or all of our Services. In certain circumstances, you may have additional rights such as restricting or objecting to how we process your personal information.

To request a copy of the personal information we hold about you, or to ask for corrections, please contact us at:

We will respond to your request as soon as possible in accordance with applicable laws.